Terms of Service
Last updated: October 5, 2026
1. Agreement to Terms
These Terms of Service (the "Terms") are a binding contract between you and Learn Factory LLC, a limited liability company organized under the laws of the State of Florida, United States, with its principal place of business in Miami, Florida ("Learn Factory", "we", "us", "our").
The Terms govern your access to and use of learnfactory.org (the "Site") and all programmes, sessions, memberships, digital content and services we provide (together, the "Services").
By visiting the Site, submitting an application, creating an account, making a payment, or accessing any part of the Services, you accept these Terms and our Privacy Policy, Refund Policy, Earnings Disclaimer and Cookie Policy, each of which is incorporated here by reference. If you do not accept them, do not use the Services.
Where you and Learn Factory sign a separate written agreement, statement of work or order form for a specific engagement, that document controls to the extent it conflicts with these Terms. These Terms govern everything that document does not address.
We may offer the Site and these Terms in English and Russian. The English version is the governing version; translations are provided for convenience only.
2. Definitions
Client — a person or entity that applies for, enrolls in, or pays for any Service.
Programme — a paid mentorship or acceleration track delivered over a defined period, including Start, Launch, Scale and any successor or renamed track.
Done-For-You — a custom build engagement in which we produce assets on your behalf under a separate statement of work.
Session — a live one-to-one or group call, including the Strategic Growth Session and any diagnostic, audit or consultation call.
Community — the paid subscription community hosted on a third-party platform.
Digital Content — recordings, video lessons, templates, scripts, frameworks, workbooks, checklists, prompts, spreadsheets, tests and any other material delivered in digital form.
Materials — Digital Content together with anything else we supply or make available to you in connection with the Services.
Client Content — anything you submit to us or into the Community: assignments, drafts, recordings, data, business information and feedback.
User — anyone who accesses the Site, whether or not they become a Client.
3. Eligibility
You must be at least 18 years old and able to enter into a binding contract. The Services are not directed to children and we do not knowingly collect data from anyone under 18.
The Services are sold for business and professional purposes. By purchasing, you confirm you are acting in a commercial capacity and not as a consumer buying for personal, family or household use. Where mandatory consumer law in your country applies regardless, nothing here limits rights you cannot waive.
You are responsible for complying with the laws of your own country, including rules on business registration, taxation, advertising and the sale of educational services. We make no representation that the Services, our methods or our templates are lawful or suitable in your jurisdiction.
You may not use the Services if you are located in, or are a resident, national or government official of, a country or region subject to comprehensive United States sanctions, or if you appear on any U.S. restricted-party list. You confirm you are not such a person and will not use the Services on behalf of one.
Nothing in the Services is an offer of employment, sponsorship, visa support or immigration assistance. Enrolling in a Programme does not create any immigration status, eligibility or benefit in the United States.
4. Our Services
We provide education, mentorship and consulting for experts, coaches and consultants building and selling online programmes, with a focus on entering the United States market. We sell access to knowledge, guidance and working materials. We do not sell results.
| Service | What it is | Delivery format |
|---|---|---|
| Diagnostic call | Free introductory call to assess fit | One live call, video conference |
| Community | Paid monthly subscription to our community space | Third-party community platform, recurring |
| Strategic Growth Session | Paid one-to-one strategy session | One live call plus a written summary |
| Start | Entry mentorship track | Live sessions, video lessons, assignments, feedback |
| Launch | Core acceleration track | Live sessions, video lessons, assignments, feedback, community access |
| Scale | Extended acceleration track with deeper support | Live sessions, individual work, materials, community access |
| Done-For-You | Custom build of funnel, programme or launch assets | Separate statement of work, defined deliverables and timeline |
The duration, session count, scope and fee of each Service are those published on the Site or set out in your order form, invoice or statement of work at the time of purchase. Where the two differ, the order form, invoice or statement of work controls.
We may change, improve, rename, repackage or discontinue any Service, module, lesson or feature. Where a change materially reduces what you purchased and you have not yet completed the Service, we will offer a comparable replacement or a pro-rated refund for the unused portion.
Live sessions are delivered by video conference in English or Russian, as stated for the Service. Guest mentors, contractors and specialists may deliver parts of a Programme. We remain responsible to you for delivery.
Unless expressly stated in writing, the Services do not include: advertising spend, software subscriptions, platform fees, payment processing fees, video production, design work, translation, legal or accounting work, or any third-party service you need to run your business.
When you receive what you bought. Access to Digital Content and the Community is granted within 24 hours of a successful payment. Live sessions are scheduled within 5 business days of enrollment and run on the dates agreed with you. Programme start dates are confirmed in writing at enrollment. Done-For-You timelines are set out in the statement of work before any payment is taken.
5. Application, Enrollment and Your Obligations
Most Services are sold by application. Submitting an application or booking a call is a request, not a purchase, and places no obligation on either side.
We may accept or decline any application at our sole discretion, including where we believe the Service is not a fit for your stage, market or expectations. We are not required to give reasons.
A contract forms when we accept your order and you make the first payment, or when both parties sign a statement of work. From that moment your place is reserved and the fee is due as scheduled, whether or not you attend.
You agree to provide accurate and complete information in your application, onboarding forms and account. We may rely on it. If it turns out to be materially false, we may terminate your access without refund.
The Services require your participation. You agree to:
- attend scheduled sessions, or reschedule in advance where the Service allows it
- complete assignments and supply the inputs, access and information we need to advise you
- respond to our requests within a reasonable time
- keep your own account credentials, business accounts and data secure
Missed sessions are not banked, carried over or refunded unless the Service expressly says so. Where you cancel or reschedule a one-to-one session with less than 24 hours' notice, we may count it as delivered.
If you go unresponsive for 30 consecutive days during a Programme, we may close the engagement as delivered. We will email you at least once before doing so.
Programme timelines run from the start date stated at enrollment. Delays caused by you do not extend our delivery window and do not entitle you to a refund or an extension, though we will accommodate reasonable requests where we can.
6. Fees, Payment and Payment Plans
All fees are stated and payable in United States dollars (USD) unless your order form says otherwise. Prices are those published or quoted at the time of purchase. We may change prices at any time; a change does not affect a Service you have already paid for.
Payments are processed by third-party payment processors, including Stripe. We do not store your full card details. Your use of a processor is subject to that processor's own terms.
Charges appear on your bank or card statement as LEARN FACTORY. If you do not recognize a charge, email us before contacting your bank.
By paying, you authorize us and our processor to charge the payment method you provide for the full fee, or for each scheduled installment, together with any applicable taxes.
Payment plans. Where we agree to installments, the full fee is owed for the whole Service, not per installment. Enrolling on a payment plan is a commitment to the total amount. Installments continue on schedule even if you stop participating, and completing the Service early does not cancel remaining installments.
Failed payments. If a payment fails, we may retry it and will email you. You then have a grace period of 10 calendar days to bring the account current, and we will offer to reschedule the remaining installments at no extra charge. Your access continues during the grace period.
If the account is still unpaid after the grace period, we will either keep your access open and the full remaining balance stays due, or suspend your access and charge you only for the portion of the Service already delivered, calculated pro rata by week from your start date, plus a late fee of USD 50. We will tell you in writing which we have chosen. We will not both withdraw your access and require payment for the undelivered portion.
If an amount remains unpaid 30 days after the grace period ends, we may terminate the engagement and refer the outstanding balance for collection. You are responsible for our reasonable collection and legal costs.
Taxes. Fees are exclusive of sales tax, VAT, GST, withholding and any other tax or duty. Where tax applies, you pay it in addition. If your jurisdiction requires you to withhold tax, you must gross up so that we receive the full fee.
Subscriptions. The Community subscription renews automatically each month, and is charged to your payment method, until you cancel. Cancel at any time before your next renewal date through the platform or by emailing us. Cancellation stops future charges and ends access at the end of the paid period. We do not pro-rate a partial month.
Chargebacks. If you dispute a charge with your bank or card issuer without first contacting us, we may treat it as a material breach, suspend your access immediately, and recover the disputed amount, dispute fees and costs. Raising a dispute does not release you from the fees owed. Contact support@learnfactory.org first and we will work it out.
7. Refunds and Cancellation
Because the Services deliver immediate access to proprietary Digital Content and reserved live capacity, fees are non-refundable except as set out below or in our Refund Policy. The Refund Policy forms part of these Terms; where it is more generous than this section, it controls.
| Service | Refund window | Condition |
|---|---|---|
| Programmes (Start, Launch, Scale) | 14 days from the start date | You have not attended more than one live session and have not downloaded or accessed more than the first module of Digital Content |
| Strategic Growth Session | Up to 48 hours before the scheduled time | Full refund; after that, non-refundable |
| Community subscription | No refund for the current month | Cancel any time to stop the next renewal |
| Done-For-You | Per the statement of work | Deposits are non-refundable once work begins; completed milestones are not refundable |
| Diagnostic call | Not applicable | Free |
To request a refund, email support@learnfactory.org from the address on your order, stating your name, the Service and the reason. We will respond within 10 business days and, where a refund is due, return it to the original payment method within 14 business days of approval. Payment processing fees and currency conversion losses are not refundable.
The following are never refundable: fees for sessions already delivered, Digital Content already downloaded, third-party costs we incurred on your behalf, advertising spend, and any Service terminated by us for your breach of these Terms.
Dissatisfaction with your own results, a change of mind, a change in your circumstances, or failure to participate are not grounds for a refund once the window above has closed. We sell access and guidance, and the outcome depends on your work.
We may, at our discretion, offer a credit toward another Service instead of a refund where a refund is not otherwise due. Any such credit is a one-off accommodation and sets no precedent.
If we cancel a Service before delivery, or cannot deliver it for reasons within our control, you receive a full refund of the amount paid for the undelivered portion. That refund is your sole remedy.
8. Your License to the Materials
We grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable license to access and use the Materials for your own business, for the period of your Service and any access period we state.
You may apply the frameworks, scripts and templates inside your own business, including with your own clients, and you may adapt templates to your own brand. That is what they are for.
You may not:
- share, sell, rent, publish or give away your access, logins, recordings or Materials
- allow more than one person to use a single enrollment, unless we agree in writing to a team seat
- reproduce or redistribute the Materials, in whole or in substantial part, as your own product, course, membership or lead magnet
- teach, license or resell our methodology as a trainer, coach or agency offering built on it, without a written licensing agreement from us
- use the Materials to build a competing education product or accelerator
- use the Materials, recordings or transcripts to train, fine-tune, ground or evaluate any machine learning or artificial intelligence model, or to populate any dataset or knowledge base available to third parties
- scrape, mirror, decompile or bulk-download the Site, the Community or any hosted content
- remove or obscure any copyright, trademark or confidentiality notice
Unless we state a different access period, access to Digital Content for a Programme continues for 12 months from your start date, after which we may withdraw it. Access to the Community continues while your subscription is active. We may host Materials on third-party platforms and may migrate, update or retire content; we do not guarantee perpetual access and recommend you download anything you want to keep while your access is live.
We may suspend or revoke your license immediately if you breach this section. Revocation does not entitle you to a refund and does not limit our other remedies.
9. Intellectual Property
Learn Factory LLC owns, or licenses, all rights in the Site, the Materials, the methodology, the curriculum structure, the frameworks, templates, scripts, recordings, assessments and all related copyright, trademarks, trade dress and trade secrets. Nothing in these Terms transfers ownership to you.
"Learn Factory", the Learn Factory logo and our programme names are our trademarks. You may not use them in your marketing, domain names, handles, course titles or advertising without our prior written consent, except to state truthfully that you participated in a Learn Factory programme.
You own your own business assets: your brand, your course content, your client list, your recordings of your own delivery, and any work product you create using our frameworks. We claim no ownership or revenue interest in your business, except where a separate written agreement, such as a revenue-share or Done-For-You contract, says otherwise.
Done-For-You deliverables. Where we produce assets for you under a statement of work, ownership of the final deliverables transfers to you upon full payment. Until then we retain all rights. Our underlying tools, templates, frameworks and reusable components remain ours, and we grant you a perpetual license to use them within the delivered assets.
Feedback. If you send us suggestions, ideas or improvements, you grant us a perpetual, worldwide, royalty-free license to use them without obligation or compensation.
Infringement. If you believe content on the Site infringes your copyright, send a notice under the Digital Millennium Copyright Act to support@learnfactory.org identifying the work, the material, your contact details, a statement of good-faith belief, and a statement under penalty of perjury that the notice is accurate and you are authorized to act. We will investigate and may remove the material and terminate repeat infringers.
10. Client Content, Community Conduct and Confidentiality
Your content. You keep ownership of Client Content. You grant us a non-exclusive, worldwide, royalty-free license to use, store, reproduce and display it for the purpose of delivering, supporting and improving the Services, including reviewing your assignments and discussing them in group sessions.
You confirm you have the right to submit everything you submit, and that it does not infringe anyone's rights or break any law. Do not submit confidential information belonging to third parties, personal data of your own clients, payment card data, health data, or anything you are not free to share.
Testimonials and case studies. We may publish your results, quotes and company name only with your separate written permission, which you may withdraw for future use at any time. We may describe anonymized, non-identifying patterns from our work without permission.
Community conduct. The Community and group sessions are professional spaces. You agree not to: harass, abuse or discriminate against anyone; post spam, unsolicited pitches or affiliate links; recruit members away for your own paid offers; impersonate anyone; post unlawful, infringing or sexually explicit material; or share other members' information outside the group. We may remove content and remove members for breach, without refund.
Confidentiality, both ways. Each side agrees to keep the other's confidential information in confidence, use it only for the Services, and protect it with at least reasonable care. Our confidential information includes unpublished Materials, pricing, methodology and anything marked or evidently confidential. Yours includes your business, financial and strategic information shared with us. This duty survives for 3 years after the engagement ends, and indefinitely for trade secrets. It does not cover information that is public through no fault of the receiving party, independently developed, lawfully received from a third party, or required to be disclosed by law.
What other participants share in group sessions and in the Community is confidential to that group. Do not repeat it, publish it or use it outside the programme.
Recording. We may record live sessions for delivery, quality, training and the benefit of participants, and may make recordings available to other participants of the same cohort. By joining a session you consent to being recorded. Tell us before the session if you prefer not to appear on camera or in the recording. You may not record, transcribe, screenshot or distribute any session yourself without our prior written consent.
11. No Guarantee of Results
We do not guarantee any revenue, profit, enrollment, client, lead, launch outcome, audience growth or business result. We have never guaranteed one and nothing on the Site, in a sales call, in a Programme or in any message from our team should be read as a guarantee.
Any figures, case studies, testimonials or examples we publish are individual results achieved by specific named clients under their own conditions. They are not typical, not average and not a promise, projection or prediction of what you will achieve.
Your results depend on factors outside our control: your product, your market, your pricing, your audience, your capital, your effort, your consistency, your team, your prior experience, the competitive landscape and general economic conditions. You accept full responsibility for your business decisions and their outcomes.
You acknowledge that building and selling an online programme carries commercial risk, including the risk of losing money you invest in advertising, tools, production and your own time. You alone bear that risk.
Our published Earnings Disclaimer forms part of these Terms and applies to every page, advertisement, video, webinar, email and call in which results are mentioned.
12. No Professional Advice
The Services are education and business consulting. They are not legal, tax, accounting, financial, investment, immigration, medical or psychological advice, and we are not licensed to provide any of those.
Nothing we say about entity formation, contracts, disclaimers, refunds, taxes, visas, hiring, advertising law, data protection or compliance is advice you should act on without your own licensed professional. Consult a qualified attorney and accountant in your own jurisdiction before acting.
We are not a law firm, an immigration consultancy, a broker-dealer, a recruitment agency or an advertising agency of record. No attorney-client, fiduciary, agency, partnership, joint venture or employment relationship is created by your use of the Services.
You are solely responsible for complying with the policies and terms of every platform you use, including advertising networks, payment processors, course platforms, social networks and email providers. Our methods are not endorsed by those platforms. Platform rules change frequently and we do not guarantee that any tactic remains permitted or effective.
You are solely responsible for your own advertising claims, earnings claims, testimonials, disclosures and refund practices, including compliance with the rules of the U.S. Federal Trade Commission and any equivalent regulator where you operate. Using our templates does not make your marketing compliant.
13. Electronic Communications and Marketing
By applying, subscribing or purchasing, you consent to receive communications from us electronically: by email, through the Community platform, and, where you give us your number, by SMS, WhatsApp or Telegram. Electronic communications satisfy any legal requirement that a communication be in writing.
Service messages. Messages about your account, schedule, payments, access and support are part of the Services. You cannot opt out of them while your engagement is active.
Marketing messages. By giving us your email or phone number you agree we may send you marketing about our programmes, events and content. Messages may be sent using automated systems. Consent to marketing is not a condition of purchase. Message and data rates may apply; frequency varies.
Opting out. Unsubscribe from marketing email using the link in any message, reply STOP to a text message, or email support@learnfactory.org. We action opt-outs within 10 business days. Opting out of marketing does not end your Service or stop service messages.
Calls. We may record discovery, sales and onboarding calls for quality and training. We will tell you at the start of the call. If you do not consent, say so and we will stop the recording or end the call.
Artificial intelligence. We use AI tools in parts of our work, including drafting, transcription, research and analysis. Output is reviewed by a human before it reaches you, but AI tools can be wrong. You are responsible for verifying anything you act on. Do not submit information into our workflows that you are not free to process through third-party software.
Contact address. The only email address we use is support@learnfactory.org, and the only website we operate is learnfactory.org. Treat any other address, domain or account claiming to be Learn Factory as fraudulent and tell us.
14. Privacy, Data and Third-Party Services
Our Privacy Policy explains what personal data we collect, why, how long we keep it, who we share it with and what rights you have, including rights under the EU and UK General Data Protection Regulation and the California Consumer Privacy Act where they apply. Our Cookie Policy explains the cookies and similar technologies on the Site. Both form part of these Terms.
If you are outside the United States, you understand that your data will be transferred to, stored and processed in the United States and in other countries where our service providers operate, under safeguards described in the Privacy Policy.
We deliver the Services using third-party platforms, including payment processing, community hosting, video conferencing, email, scheduling, forms and file storage. Your use of those platforms is also governed by their own terms and privacy policies. We are not responsible for their acts, omissions, outages, pricing changes, data handling or decisions to suspend your account.
If a third-party platform becomes unavailable, we will deliver the affected part of the Service by a reasonable alternative means. A platform outage is not a failure to deliver and does not trigger a refund.
The Site may link to third-party websites. We do not endorse or control them and are not responsible for their content.
We may name third-party tools in the Services. Unless we say so, those references are not paid endorsements. Where we receive a commission or affiliate fee for a recommendation, we will disclose it.
15. Term, Suspension and Termination
These Terms apply from your first use of the Site and continue until your access ends and all amounts owed are paid.
We may suspend or terminate your access to any part of the Services, immediately and without notice, if you: breach these Terms; fail to pay; abuse, threaten or harass our team or another participant; share or resell Materials; file a chargeback without contacting us; provide false information; or use the Services unlawfully.
Termination for your breach ends your license and your access to sessions, Materials and the Community, does not entitle you to any refund, and leaves the full remaining balance immediately due.
You may stop using the Services at any time. Stopping does not cancel your payment obligations for a Service you enrolled in, except where Section 7 gives you a refund right.
We may discontinue the Site or any Service for everyone, with reasonable notice, refunding the undelivered portion of any prepaid fee.
Sections that by their nature should survive do survive termination: fees owed, license restrictions, intellectual property, confidentiality, no guarantee of results, disclaimers, limitation of liability, indemnification, dispute resolution and general provisions.
16. Disclaimers and Limitation of Liability
Disclaimers. The Site, the Materials and the Services are provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express, implied or statutory, including merchantability, fitness for a particular purpose, title, non-infringement, accuracy and any warranty arising from course of dealing or trade usage.
We do not warrant that the Site will be uninterrupted, secure or error-free, that defects will be corrected, that content is accurate or current, or that the Services will meet your expectations or produce any particular outcome.
Limitation of liability. To the fullest extent permitted by law, neither Learn Factory LLC nor its members, officers, employees, contractors, mentors or partners is liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost business, lost opportunity, lost data, advertising spend, or the cost of substitute services, however caused and on any theory of liability, even if we were advised of the possibility.
Our total aggregate liability for all claims arising out of or relating to these Terms or the Services is limited to the amount you actually paid us for the Service giving rise to the claim in the 12 months before the event. Where you paid nothing, our liability is limited to USD 100.
These limits apply even if a limited remedy fails of its essential purpose, and they reflect a deliberate allocation of risk between us that is part of the price you pay.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any right of a consumer under mandatory law. Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.
Any claim relating to the Services must be brought within one year after the claim arose, or it is permanently barred, unless the law of your jurisdiction prohibits such a limit.
17. Indemnification and Conduct
Indemnification. You will defend, indemnify and hold harmless Learn Factory LLC and its members, officers, employees, contractors and mentors from any claim, demand, loss, liability, damage, fine or expense, including reasonable legal fees, arising out of: your use of the Services; your Client Content; your business, products, marketing claims and dealings with your own clients; your breach of these Terms; your infringement of anyone's intellectual property or privacy rights; and your breach of any law or platform policy.
Hiring our team. These Terms place no restriction on who you may hire. Where a Done-For-You statement of work includes a non-circumvention clause, that clause applies to that engagement only, is limited to the specific individuals who worked on your project, runs for 6 months after delivery, and is settled by a fixed fee of USD 5,000 rather than a share of compensation. It never applies to anyone who responds to a general public job advertisement.
Non-disparagement. Neither party will make knowingly false or malicious statements about the other in public. This does not prevent honest reviews, truthful statements, reports to regulators, testimony required by law, or either party describing the engagement accurately. We will not use this clause to silence a genuine complaint, and you may always raise one directly at support@learnfactory.org.
No solicitation of participants. You will not use the Community, cohort groups or participant lists to pitch your own paid offers, recruit for other programmes, or build a contact list for outreach.
18. Dispute Resolution and Arbitration
Read this section carefully. It affects how disputes are resolved and limits your right to go to court or to participate in a class action.
Step 1: talk to us. Before starting any formal proceeding, send a written notice to support@learnfactory.org describing the dispute and the resolution you want. Both parties will try in good faith to resolve it within 30 days. Most issues end here.
Step 2: binding arbitration. If we cannot resolve it, any dispute arising out of or relating to these Terms or the Services will be settled by final and binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, before a single arbitrator, in Miami-Dade County, Florida, in English. Judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs this section.
Where both parties agree, the arbitration may be conducted by video conference or on documents only.
Class action waiver. Disputes will be brought only in an individual capacity. You and Learn Factory each waive any right to bring or participate in a class, collective, consolidated or representative action. The arbitrator may not consolidate claims or preside over any form of class proceeding. If this waiver is held unenforceable for a claim, that claim alone proceeds in court and the rest of this section still applies.
Opting out of arbitration. You may opt out of arbitration and the class waiver by emailing support@learnfactory.org within 30 days of first accepting these Terms, stating your name and that you opt out. Opting out does not affect anything else in these Terms.
Exceptions. Either party may bring an individual claim in small claims court, and either party may seek injunctive or equitable relief in court to protect intellectual property or confidential information.
Where local law gives you stronger rights. If you are resident in a country whose mandatory consumer law does not permit arbitration, a foreign forum or a waiver of collective redress, then the arbitration agreement and the class action waiver do not apply to you. Your dispute proceeds instead before the courts of your country of residence, under the law your mandatory consumer protection rules require, and the rest of these Terms continues to apply. This includes residents of the European Economic Area, the United Kingdom and Switzerland acting as consumers.
Costs. For any claim where the amount in dispute is USD 10,000 or less, Learn Factory will pay all arbitration filing and arbitrator fees that exceed what the same claim would have cost to file in court, unless the arbitrator finds the claim frivolous. Above that amount, fees are allocated under the applicable AAA rules. Each party bears its own legal fees unless the arbitrator or a court awards them.
19. General Provisions
Governing law. These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Where a dispute is not subject to arbitration, the state and federal courts located in Miami-Dade County, Florida have exclusive jurisdiction, and you consent to that venue.
Force majeure. Neither party is liable for failure or delay caused by events beyond its reasonable control, including natural disaster, hurricane, war, civil unrest, terrorism, epidemic, government action, sanctions, strike, failure of internet, electricity or third-party platforms. Performance is suspended for the duration. Your payment obligations are not excused, but we will reschedule affected delivery.
Changes to these Terms. We may update these Terms. The current version is always posted at learnfactory.org with the date it took effect. Material changes take effect 14 days after posting, or on notice to you by email, whichever comes first. Continuing to use the Services after that is acceptance. The version in force when you purchased governs that purchase, except where a change is required by law.
Assignment. You may not assign or transfer these Terms or your enrollment without our written consent. We may assign them to an affiliate or in connection with a merger, acquisition or sale of assets.
Severability. If any provision is held invalid or unenforceable, it is modified to the minimum extent needed to make it enforceable, or severed if it cannot be. The rest stays in force.
Waiver. A failure to enforce any provision is not a waiver of it, and no waiver is effective unless in writing.
Entire agreement. These Terms, together with the Privacy Policy, Refund Policy, Earnings Disclaimer, Cookie Policy and any signed order form or statement of work, are the entire agreement between us. They replace all prior discussions, sales call statements, proposals, webinar claims and representations. You confirm you are not relying on any statement not written in these documents.
Independent contractors. The parties are independent. These Terms create no partnership, joint venture, agency, franchise or employment relationship.
Notices. Notices to us go to support@learnfactory.org. Notices to you go to the email address on your account and are deemed received on the day sent.
Language. These Terms are written in English. Any translation is for convenience; in case of conflict, the English version governs.
Headings. Headings are for reference only and do not affect interpretation.
20. Contact
Learn Factory LLC
a Florida limited liability company
843 NE 211th St, Miami, FL 33179
United States
Support and general inquiries: support@learnfactory.org
Billing, refunds and legal notices: support@learnfactory.org
Website: learnfactory.org
For questions about these Terms, billing, refunds, your data or a complaint, email support@learnfactory.org. We aim to respond within 5 business days.